Plot Image Files Missing

Hi GregS,

It is hard to figure out why the image files are gone. Sometimes it is because the memory usage exceed the limit, sometimes it is because the workspace directory can not be accessed during the saving (related to network driver, permission settings or anti virus system etc.).

I guess you were using different file names for different interations? If so please check if there is any auto saved plot file in the same directory. Auto saved file will have name like xxxx_autosaved.4ui. If it contains the images, you can just rename it and continue working on it.

If that doesn’t help, please send us your v1.19 (which has all images) and v1.24 plot files to foreui@easynth.com. We can try to fix it for you.

Several times now I have put 10-15 images into my project and next time I load up the plot – all the images have lost their references to external files. The image objects are on the plot but don’t actually show anything. I have to go back and re-load all the images.

Can you list out the things it could be so I can check them? I’m using a local drive for the files, I’m saving them as myself, so it’s not a permission issue. I am using most of my 3Gig memory (which limit are you talking about?). I have McAfee antivirus installed (and cannot remove it – it’s a corporate install).

Hi,

I just started getting this same error too. Every time I save my plot, I get about 20 popups telling me that each image file is missing, and now all the images have disappeared from the plot. Will send on my log file too (to the email address mentioned in Bill’s post).

Hoping for a solution as this is very annoying!!

Hi,

I have the same Problem. I put several times images into my plot. If i load the plot i can se the images in the Open dialog preview part but in the opend plot the images are missing. If i saved the plot with the new images there was no error message about missing images and the images where displayed. If i close the plot an reopen it the images are gone and the image Dock is completly blank. If i reopen the plot again the images are there. So sometimes the images are there somtimes the images are missing. Everytime i opened a plot i was suprised whats happen to the images. I dont know what the algorythmus is.

I am working with:

Version Foreui 3.003

My plot are on a local drive

Window 7

McAfee

There is no log in the “Userdir/.foreui/log”

Although several users meet this problem, the reasons are various.

Katy’s case is caused by the permission settings. Since she changed the location of workspace to a new directory, and her account does not have the permission to read/write that directory, which causes the problem. So she fixed the problem by fixing the permission settings.

Bill’s case is caused by the anti-virus system (McAfee). After loading plot file, the image files inside are extracted to workspace directory, and the anti-virus immediately removes them, so ForeUI (sometimes) could not actually load image data from those files. We have provided Bill an internal version, which can directly load image data from .4ui file, so the image data can survive. We are still waiting for Bill’s confirmation about the result.

@Bruno, since you are using McAfee as well, it is possible that you are facing the same case with Bill. If you are interested, could you try this internal version to see if it helps?

http://www.foreui.com/misc/tmp/V3_009…

Please kindly let us know the result, if you tried the internal version. Thank you.

Hi Vivi

Since i have a corporate installation i can not run a setup.exe on my system. Is it possible to get the internal version V3_009 on a zip file so i can extract them like the “ForeUI Minimal Bundle” on your Download site?

Thanks for your support

Bruno

Hi Vivi

Thanks for this fast reply. I have made the installation and run some tests.

I tryed the V3_009 and reopened the plot many times. Every times it opened the images were still there. Then i tryed to make the Export Html5. If i start the generated index.html it loops in the browser (Google Chrome 21.0.1180.89 or Firefox 16.0.2). If i run the simulation ist loops. If i run it with my version previous it works fine.

—— Work log ——–

[INFO] Starting ForeUI V3.009 (V3.00 SP1/M3) …

[ERROR] Connection timed out: connect

[ERROR]

java.lang.NullPointerException

at com.easynth.foreui.oOOO$137.run(Unknown Source)

at com.easynth.foreui.util.OooO$1.run(Unknown Source)

[INFO] ForeUI started.

[INFO] Load layout from file: layout.conf

[INFO] Loading plot file: C:_Workspace_svnWorkspaceIPASdocumentationforeuim

ainjIPAS-RIA_TEST_V3_3.4ui

[INFO] Plot loaded, data directory is: \ejpd.intra.admin.chUserhome$ISC-01U8

0701933config.foreuiworkspaceE15DA2C009ED2D2A8C342BD59978D473

[INFO] Start generating HTML5 for plot: C:_Workspace_svnWorkspaceIPASdocument

ationforeuimainjIPAS-RIA_TEST_V3_3.4ui

[INFO] Processing page with index=0

[INFO] Processing page with index=1

[INFO] Processing page with index=2

………..

[INFO] Processing page with index=33

[INFO] Processing page with index=34

[INFO] Image file “0.png” is missing in disk, try to recover it from memory…

[INFO] Image file “1.png” is missing in disk, try to recover it from memory…

[INFO] Image file “4.tmp” is missing in disk, try to recover it from memory…

[INFO] Image file “5.tmp” is missing in disk, try to recover it from memory…

[INFO] Image file “6.tmp” is missing in disk, try to recover it from memory…

[INFO] Image file “7.tmp” is missing in disk, try to recover it from memory…

[INFO] Image file “8.tmp” is missing in disk, try to recover it from memory…

[INFO] Image file “10.tmp” is missing in disk, try to recover it from memory…

[INFO] Image file “11.tmp” is missing in disk, try to recover it from memory…

[INFO] Image file “12.tmp” is missing in disk, try to recover it from memory…

Nov 16, 2012 12:31:16 PM com.google.javascript.jscomp.parsing.ParserRunner parse

INFO: Error parsing C:_Workspace_svnWorkspaceIPASExport_ForeUIscriptsbehavi

or.js: Compilation produced 6 syntax errors. (C:_Workspace_svnWorkspaceIPASEx

port_ForeUIscriptsbehavior.js#1)

Nov 16, 2012 12:31:17 PM com.google.javascript.jscomp.LoggerErrorManager println

SEVERE: C:_Workspace_svnWorkspaceIPASExport_ForeUIscriptsbehavior.js:6382:

ERROR – Parse error. syntax error

};};

^

Nov 16, 2012 12:31:17 PM com.google.javascript.jscomp.LoggerErrorManager println

SEVERE: C:_Workspace_svnWorkspaceIPASExport_ForeUIscriptsbehavior.js:8199:

ERROR – Parse error. syntax error

};};

^

Nov 16, 2012 12:31:17 PM com.google.javascript.jscomp.LoggerErrorManager println

SEVERE: C:_Workspace_svnWorkspaceIPASExport_ForeUIscriptsbehavior.js:8283:

ERROR – Parse error. syntax error

};};

^

Nov 16, 2012 12:31:17 PM com.google.javascript.jscomp.LoggerErrorManager println

SEVERE: C:_Workspace_svnWorkspaceIPASExport_ForeUIscriptsbehavior.js:9307:

ERROR – Parse error. syntax error

};};

^

Nov 16, 2012 12:31:17 PM com.google.javascript.jscomp.LoggerErrorManager println

SEVERE: C:_Workspace_svnWorkspaceIPASExport_ForeUIscriptsbehavior.js:9345:

ERROR – Parse error. syntax error

};};

^

Nov 16, 2012 12:31:17 PM com.google.javascript.jscomp.LoggerErrorManager println

SEVERE: C:_Workspace_svnWorkspaceIPASExport_ForeUIscriptsbehavior.js:9447:

ERROR – Parse error. syntax error

};};

^

Nov 16, 2012 12:31:17 PM com.google.javascript.jscomp.LoggerErrorManager printSu

mmary

WARNING: 6 error(s), 0 warning(s)

[INFO] HTML5 generation finished.

————— foreui.log —————–

[2012-11-16 12:30:14,311] [main] [INFO] Starting ForeUI V3.009 (V3.00 SP1/M3) …

[2012-11-16 12:30:36,338] [Thread-7] [ERROR] Connection timed out: connect

[2012-11-16 12:30:36,338] [Thread-7] [ERROR]

java.lang.NullPointerException

at com.easynth.foreui.oOOO$137.run(Unknown Source)

at com.easynth.foreui.util.OooO$1.run(Unknown Source)

[2012-11-16 12:30:43,530] [main] [INFO] ForeUI started.

[2012-11-16 12:30:44,961] [AWT-EventQueue-0] [INFO] Load layout from file: layout.conf

[2012-11-16 12:30:48,767] [Thread-25] [INFO] Loading plot file: C:_Workspace_svnWorkspaceIPASdocumentationforeuimainjIPAS-RIA_TEST_V3_3.4ui

[2012-11-16 12:30:51,544] [Thread-25] [INFO] Plot loaded, data directory is: \ejpd.intra.admin.chUserhome$ISC-01U80701933config.foreuiworkspaceE15DA2C009ED2D2A8C342BD59978D473

[2012-11-16 12:31:09,063] [Thread-32] [INFO] Start generating HTML5 for plot: C:_Workspace_svnWorkspaceIPASdocumentationforeuimainjIPAS-RIA_TEST_V3_3.4ui

[2012-11-16 12:31:09,219] [Thread-32] [INFO] Processing page with index=0

[2012-11-16 12:31:09,578] [Thread-32] [INFO] Processing page with index=1

[2012-11-16 12:31:09,625] [Thread-32] [INFO] Processing page with index=2

[2012-11-16 12:31:09,640] [Thread-32] [INFO] Processing page with index=3

[2012-11-16 12:31:09,656] [Thread-32] [INFO] Processing page with index=4

[2012-11-16 12:31:09,671] [Thread-32] [INFO] Processing page with index=5

[2012-11-16 12:31:09,687] [Thread-32] [INFO] Processing page with index=6

[2012-11-16 12:31:09,703] [Thread-32] [INFO] Processing page with index=7

[2012-11-16 12:31:10,124] [Thread-32] [INFO] Processing page with index=8

[2012-11-16 12:31:11,060] [Thread-32] [INFO] Processing page with index=9

[2012-11-16 12:31:11,169] [Thread-32] [INFO] Processing page with index=10

[2012-11-16 12:31:11,247] [Thread-32] [INFO] Processing page with index=11

[2012-11-16 12:31:11,497] [Thread-32] [INFO] Processing page with index=12

[2012-11-16 12:31:11,575] [Thread-32] [INFO] Processing page with index=13

[2012-11-16 12:31:11,902] [Thread-32] [INFO] Processing page with index=14

[2012-11-16 12:31:12,261] [Thread-32] [INFO] Processing page with index=15

[2012-11-16 12:31:12,323] [Thread-32] [INFO] Processing page with index=16

[2012-11-16 12:31:12,370] [Thread-32] [INFO] Processing page with index=17

[2012-11-16 12:31:12,511] [Thread-32] [INFO] Processing page with index=18

[2012-11-16 12:31:12,573] [Thread-32] [INFO] Processing page with index=19

[2012-11-16 12:31:12,620] [Thread-32] [INFO] Processing page with index=20

[2012-11-16 12:31:12,713] [Thread-32] [INFO] Processing page with index=21

[2012-11-16 12:31:12,776] [Thread-32] [INFO] Processing page with index=22

[2012-11-16 12:31:12,854] [Thread-32] [INFO] Processing page with index=23

[2012-11-16 12:31:13,088] [Thread-32] [INFO] Processing page with index=24

[2012-11-16 12:31:13,181] [Thread-32] [INFO] Processing page with index=25

[2012-11-16 12:31:13,306] [Thread-32] [INFO] Processing page with index=26

[2012-11-16 12:31:13,400] [Thread-32] [INFO] Processing page with index=27

[2012-11-16 12:31:13,447] [Thread-32] [INFO] Processing page with index=28

[2012-11-16 12:31:13,681] [Thread-32] [INFO] Processing page with index=29

[2012-11-16 12:31:13,805] [Thread-32] [INFO] Processing page with index=30

[2012-11-16 12:31:13,946] [Thread-32] [INFO] Processing page with index=31

[2012-11-16 12:31:13,993] [Thread-32] [INFO] Processing page with index=32

[2012-11-16 12:31:14,117] [Thread-32] [INFO] Processing page with index=33

[2012-11-16 12:31:14,227] [Thread-32] [INFO] Processing page with index=34

[2012-11-16 12:31:15,100] [Thread-32] [INFO] Image file “0.png” is missing in disk, try to recover it from memory…

[2012-11-16 12:31:15,147] [Thread-32] [INFO] Image file “1.png” is missing in disk, try to recover it from memory…

[2012-11-16 12:31:15,194] [Thread-32] [INFO] Image file “4.tmp” is missing in disk, try to recover it from memory…

[2012-11-16 12:31:15,225] [Thread-32] [INFO] Image file “5.tmp” is missing in disk, try to recover it from memory…

[2012-11-16 12:31:15,256] [Thread-32] [INFO] Image file “6.tmp” is missing in disk, try to recover it from memory…

[2012-11-16 12:31:15,303] [Thread-32] [INFO] Image file “7.tmp” is missing in disk, try to recover it from memory…

[2012-11-16 12:31:15,397] [Thread-32] [INFO] Image file “8.tmp” is missing in disk, try to recover it from memory…

[2012-11-16 12:31:15,428] [Thread-32] [INFO] Image file “10.tmp” is missing in disk, try to recover it from memory…

[2012-11-16 12:31:15,475] [Thread-32] [INFO] Image file “11.tmp” is missing in disk, try to recover it from memory…

[2012-11-16 12:31:15,521] [Thread-32] [INFO] Image file “12.tmp” is missing in disk, try to recover it from memory…

[2012-11-16 12:31:18,049] [Thread-32] [INFO] HTML5 generation finished.

Thanks Bruno

Hi ViVi

Sorry i was on holliday last week.

Now i deleted some pages. My project includes now only a few pages. I have no behavior definition anymore. If i make a html export there are allready errors.

Nov 28, 2012 4:22:35 PM com.google.javascript.jscomp.LoggerErrorManager println

SEVERE: C:_Workspace_svnWorkspaceIPASExport_ForeUIscriptsbehavior.js:1279:

ERROR – Parse error. syntax error

};};

^

Nov 28, 2012 4:22:35 PM com.google.javascript.jscomp.LoggerErrorManager println

SEVERE: C:_Workspace_svnWorkspaceIPASExport_ForeUIscriptsbehavior.js:1281:

ERROR – Parse error. syntax error

};};

^

Nov 28, 2012 4:22:35 PM com.google.javascript.jscomp.LoggerErrorManager println

SEVERE: C:_Workspace_svnWorkspaceIPASExport_ForeUIscriptsbehavior.js:1283:

ERROR – Parse error. syntax error

};};

^

Nov 28, 2012 4:22:35 PM com.google.javascript.jscomp.LoggerErrorManager println

SEVERE: C:_Workspace_svnWorkspaceIPASExport_ForeUIscriptsbehavior.js:1314:

ERROR – Parse error. syntax error

};};

^

How can i send you my .4ui file?

With the version 3.006 it works fine no errors and the simulation runs. Mybe i have to work with the version 3.006 with no images.

Thanks Bruno

Hi Bruno, the log shows that you still have behavior defined, and there is error in side. You can show all defined behavior by deselecting this button on the behavior editor toolbar.

The next official release (V3.1, should be next week) will take care of your case , the behavior with error will be ignored. (just like V3.006 did)

If you want to solve it in current version, you can send the .4ui file to foreui@easynth.com, then we will help you to check it.

Hi ViVi

You were rigth. If i deselected this button i was realy supprised. There were still a lot of behavior defined. Some from previously deleted items some from hidden item. I will send you the .4ui file for your investigation. Maybe it will help you to get some special information about open problems in the foreui or mistake from me 🙂

So i go on with the V3.009 and will wait for the V3.1 release. You have a great product.

Thanks for your patience

Bruno

V3.1 is just released. You can find an option in the settings window (in misc tab), to enable the memory cache. Using the memory cache should solve the problem, if the antivirus system disallows ForeUI to write image files.

Hi ViVi

Thanks for your information about the new release. I will work with it very intensiv. My project wil grow to about 30 Pages with a lot of behaviors.

You have a great product and a very fast and a realy professional customer support.

Have a nice day

Bruno

Hi ViVi

In my project i make a navigation with multilevelMenu and call other pages according to the clicked menu. If i like to evaluate which menu was selected there is no referenz in the index. Menulevel one is ok but if i click on a level two menu there ist no referenz in the {MultilevelMenu_24.selectionIdentification}. So the behavior branch according to {MultilevelMenu_24.selectionIdentification} does not work. Can you help me?

Tanks Bruno

PS. i didnt had problems anymore with the images.